Who has to register
If your organisation decides why and how personal information is collected and used, you are a data controller, and data controllers must register with the Office of the Information Commissioner. That includes sole traders, churches, schools, clinics, credit unions, shops and government bodies. There is no minimum size, and processing personal data without being registered is an offence in itself, even where nothing has gone wrong.
Why people get it wrong
Most applications that come back are not wrong out of carelessness. They are vague. "Business operations" is not a purpose. The appointment book, the sign-in sheet at the gate and the WhatsApp group are all personal data and all belong on the form. If your email or accounting sits on servers abroad, that has to be declared with the safeguards behind it. We have filled in enough of these to know where the stumbles are.
What you get
- A written record of processing you can keep and reuse
- Completed registration forms, checked line by line
- Submission on your behalf and follow-up on queries
- Your confirmation letter, filed where you can find it
- A plain-language note on what to do when things change